Advanced 3CX Call Management Platform

Transform your call operations with intelligent automation, real-time analytics, and seamless integration.

100%
3CX Integration
24/7
Monitoring
Scalable
Capabilities

Powerful Features

Everything you need to manage, monitor, and optimize your call operations

Real-time Analytics

Monitor all active calls in real-time with live dashboards, call status tracking, and instant notifications.

  • Live call monitoring
  • Performance dashboards
  • Instant alerts

Comprehensive Reports

Generate detailed reports with charts, graphs, and analytics for all call types, agents, and campaigns.

  • Call history reports
  • Performance metrics
  • Export capabilities

Smart Call Limitation

Intelligent call limitation system prevents excessive calls and ensures compliance with contact preferences.

  • Automatic tracking
  • Daily/weekly limits
  • Compliance management

RESTful APIs

Comprehensive API suite for seamless integration with your applications and third-party services.

  • Make Call API
  • Webhook APIs
  • Evaluation APIs
  • CRM Integration API
Integration

Powerful API Suite

Seamlessly integrate with your applications using our comprehensive RESTful APIs

Make Call API

Initiate calls programmatically with secure authentication and real-time status tracking.

Webhook APIs

Receive real-time data via webhooks for dialer, distributor, and ready distributor systems.

Evaluation APIs

Submit and retrieve customer feedback, ratings, and satisfaction evaluations.

CRM Integration API

Access contact information, search contacts, and manage customer data seamlessly.

Insights

Advanced Analytics

Comprehensive insights into your call operations

KPIs Dashboard

Daily KPIs and performance metrics with visual charts showing call volumes, success rates, and agent productivity.

Evaluation Reports

Comprehensive evaluation system with rating reports, customer feedback analysis, and agent performance assessments.

Call Limitations

Intelligent call limitation tracking with answered call monitoring, daily/weekly limits, and compliance management.

Get in Touch

Contact Us

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Ready to Transform Your Call Operations?

Join organizations using Ecolor Auto-Connect to streamline their call management and gain powerful insights.

Get Started Now