AutoConnect — 3CX Call Automation and Campaign Management

Smarter Calls. Clearer Results.

AutoConnect brings outbound campaigns, agent distribution, and call reporting together with 3CX.

100%
3CX Integration
24/7
Monitoring
∞
Scalable
Capabilities

Platform Features

Monitor calls, review reports, manage calling limits, and connect your business tools.

Real-time Analytics

Monitor all active calls in real-time with live dashboards, call status tracking, and instant notifications.

  • Live call monitoring
  • Performance dashboards
  • Instant alerts

Comprehensive Reports

Generate detailed reports with charts, graphs, and analytics for all call types, agents, and campaigns.

  • Call history reports
  • Performance metrics
  • Export capabilities

Smart Call Limitation

Intelligent call limitation system prevents excessive calls and ensures compliance with contact preferences.

  • Automatic tracking
  • Daily/weekly limits
  • Compliance management

RESTful APIs

Comprehensive API suite for seamless integration with your applications and third-party services.

  • Make Call API
  • Webhook APIs
  • Evaluation APIs
  • CRM Integration API

Announcements & Paging

Upload audio and schedule 3CX Paging announcements, including optional Adhan.

  • Audio uploads
  • Scheduled paging
  • Adhan schedules
Integration

API Integrations

Seamlessly integrate with your applications using our comprehensive RESTful APIs

Make Call API

Initiate calls programmatically with secure authentication and real-time status tracking.

Webhook APIs

Receive real-time data via webhooks for dialer, distributor, and ready distributor systems.

Evaluation APIs

Submit and retrieve customer feedback, ratings, and satisfaction evaluations.

CRM Integration API

Access contact information, search contacts, and manage customer data seamlessly.

Insights

Reports & Analytics

Comprehensive insights into your call operations

KPIs Dashboard

Daily KPIs and performance metrics with visual charts showing call volumes, success rates, and agent productivity.

Evaluation Reports

Comprehensive evaluation system with rating reports, customer feedback analysis, and agent performance assessments.

Call Limitations

Intelligent call limitation tracking with answered call monitoring, daily/weekly limits, and compliance management.

Get in Touch

Contact Us

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

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