Auto-Connect
4+
Call Systems
100%
3CX Integration
24/7
Monitoring
∞
Scalable
Everything you need to manage, monitor, and optimize your call operations
Monitor all active calls in real-time with live dashboards, call status tracking, and instant notifications.
Generate detailed reports with charts, graphs, and analytics for all call types, agents, and campaigns.
Intelligent call limitation system prevents excessive calls and ensures compliance with contact preferences.
Comprehensive API suite for seamless integration with your applications and third-party services.
Four powerful systems designed for different business needs
Automated outbound calling system designed for providers. Initiate calls to contacts automatically with comprehensive campaign management.
Create and manage campaigns assigned to specific providers
Track call status, duration, and outcomes in real-time
Comprehensive reports with call logs and analytics
Agent-based distribution system for targeted call assignment. Assign calls to specific agents with campaign management.
Assign specific contacts to agents with campaigns
Real-time agent status monitoring
Detailed agent performance reports
Queue-based intelligent distribution system. Automatically routes calls to available agents with smart load balancing.
Intelligent call distribution through 3CX queues
Smart distribution based on agent availability
Configure call-to-agent ratios for optimal performance
RESTful API for programmatic call initiation. Integrate call functionality into your applications with secure authentication.
Simple HTTP endpoints for initiating calls
API key-based authentication with secure tokens
Track all API-initiated calls with detailed reports
Seamlessly integrate with your applications using our comprehensive RESTful APIs
Initiate calls programmatically with secure authentication and real-time status tracking.
Receive real-time data via webhooks for dialer, distributor, and ready distributor systems.
Submit and retrieve customer feedback, ratings, and satisfaction evaluations.
Access contact information, search contacts, and manage customer data seamlessly.
Comprehensive insights into your call operations
Daily KPIs and performance metrics with visual charts showing call volumes, success rates, and agent productivity.
Comprehensive evaluation system with rating reports, customer feedback analysis, and agent performance assessments.
Intelligent call limitation tracking with answered call monitoring, daily/weekly limits, and compliance management.
Full API Integration
Robust Backend
Dynamic UI
Real-time Tracking
Join organizations using Ecolor Auto-Connect to streamline their call management and gain powerful insights.
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